Privacy Policy
At MMNova Ltd (Company No. 16506236), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, business details, and project requirements when you fill out forms, sign up for services, or contact us.
2. How We Use Your Information
- To provide and manage our automation services
- To communicate with you, including responding to inquiries
- To improve our website, products, and services
- To comply with legal obligations
- To send project updates and service notifications
3. Third-Party Service Providers
We may share data with trusted third parties who assist in operating our business:
- AWS (Amazon Web Services): Cloud hosting and data storage
- Email service providers: For communication purposes
- Analytics tools: For website performance monitoring
All third parties are contractually obligated to keep your information confidential.
4. Data Transfers
Your data may be transferred to and stored in countries outside the UK/EU. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Appropriate technical and organizational measures
5. Data Retention
We retain personal data only as long as necessary:
- Contact information: 3 years from last contact or until opt-out
- Project data: 2 years after project completion
- Website analytics: 26 months (Google Analytics standard)
- Legal compliance: As required by applicable laws
6. Your Rights
Under GDPR and UK data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your personal information
- Object to certain uses of your data
- Data portability
- Withdraw consent at any time
7. Cookies
Our website uses cookies to enhance user experience. See our Cookie Policy for detailed information about cookie usage and your choices.
8. Security Measures
We implement appropriate technical and organizational measures including:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments
- Professional indemnity insurance coverage
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, for data protection matters specifically, please contact us at: contact@mmnova.com
10. Updates
This Privacy Policy is effective as of the date of company registration and may be updated periodically. We will notify you of any material changes via email or website notice.
Last Updated: 19/06/2025